Your data, your control.

From your workshop's diary or directly during check-in we hold the minimum needed to look after your car and tell you about it:

• Contact: your first & last name, mobile phone number, email address.
• Vehicle: registration plate, make, model, year, mileage.
• Service: work description, technician notes, photos & short videos taken during inspection, your responses to our pre-work questionnaire.
• Decisions: which items you approved or declined, any notes you typed, and any reminders you scheduled for future work.
• Consent record: the date and time you ticked the data-processing & marketing checkboxes (audit trail).

We do not collect: bank cards, card numbers, government IDs or biometric data.

• Performance of contract — to carry out the service you booked.
• Consent — to text and email you about today's service (you tick a box).
• Legitimate interest — to remind you about advisory work you asked us to flag for later (you can opt out anytime).
• Legal obligation — UK tax law requires us to keep invoicing records for up to six years.
• Separate marketing consent (optional) — only if you tick the second box, we may send MOT / service reminders & offers. You can opt out at any time by replying STOP to any message.

• Hosted on UK / EU cloud infrastructure with encryption in transit (TLS) and at rest.
• Only your workshop's authorised staff, plus the platform engineers for technical support, can access your data.
• We never sell your data and never share it with advertisers.
• Sub-processors strictly limited to: Twilio (SMS delivery), IONOS (email delivery), Emergent (cloud hosting + AI explanations). Each is GDPR-covered.

Under UK GDPR you have the right to:

• Access — see exactly what we hold on you.
• Rectification — fix anything that's wrong.
• Erasure ("right to be forgotten") — ask us to delete your personal data. We'll keep an anonymised record where the law requires (e.g. invoice trails), but your name, phone and email will be wiped.
• Restrict / object — stop further processing for marketing or any non-essential purpose.
• Portability — receive your data in machine-readable form.
• Withdraw consent — at any time, without affecting work already in flight.
• Complain — to the UK Information Commissioner's Office (ICO) at ico.org.uk/concerns.

If your workshop sent you a quote link (typically /j/...), you can self-serve:

• Open your quote link → scroll to the footer → tap "Download my data" for an immediate JSON copy of what we hold for that job.
• Open your quote link → tap "Delete my data" at the bottom of the page to trigger the right to be forgotten for that job.
• For broader requests (multiple historical jobs, marketing opt-out across the board), email your workshop directly — they're your data controller.

Most requests are honoured within a few seconds; statutory deadlines are 30 days.

We use the bare minimum to keep you logged in and remember your preferences. We do not use advertising or analytics cookies that track you across other sites.

Platform operator (data processor):
ServiceSellPro Limited
Registered in England & Wales · Company No. 17211707
Registered office: 25 Meadow Park, Kirkheaton, Huddersfield HD5 0HX
ICO Data Protection Registration: ZC144538 (renews 11 May 2027)
Email: Info@servicesellpro.co.uk

Data Protection Officer:
Mr Steve Kirby
25 Meadow Park, Kirkheaton, Huddersfield HD5 0HX
Email: steve.kirby21@gmail.com
Telephone: 07885 735028

Your data controller is the workshop you booked with — their name and contact details appear at the top of every quote we send.

For technical/platform questions email Info@servicesellpro.co.uk.